Shipping & Delivery

We deliver across India, straight from our factory in Karur to your door. Here is what to expect once you place your order.

Free shipping

On all orders above ₹2,499. For smaller orders, the shipping charge is shown at checkout.

Quick dispatch

Most orders are processed within 24 to 48 hours and dispatched within 3 working days.

Delivery

Usually 3 to 7 working days, depending on where you are in India.

How we ship

  • We send every order with the most suitable courier partner for your address.
  • Some items are made for you after you order. These are ready to ship within 48 working hours.
  • If your order has several items, they may arrive in separate parcels.

Tracking your order

You will receive email updates as your order is packed, shipped and out for delivery. You can also check its status anytime on our Track Your Order page.

Delays

All delivery times are estimates and are not guaranteed. Delivery can occasionally take longer for remote pin codes, during festivals and sale periods, or because of weather and other events outside our control. We are not responsible for delays caused by our courier partners or such events, and we do not offer compensation for late deliveries. If your order is running late, write to us at order@homeplus.online and we will look into it with the courier.

When your order arrives

Please check your parcel when it arrives. If anything is wrong or damaged, raise a request within 7 days of delivery, with photos of the product and its packaging, and we will put it right. See our Returns & Exchanges page for details.

International orders

We do not ship outside India yet. For international or bulk enquiries, email sales@homeplus.online.

Frequently asked questions

How long will it take for my order to arrive?

Most orders are processed within 24 to 48 hours. Depending on where you are in India, delivery usually takes 3 to 7 working days. Some items are made for you after you order, and these are ready to ship within 48 working hours.

How can I track my order?

Visit our Track Your Order page and enter your order details to see where your parcel is.

Is shipping free?

Yes, on all orders above ₹2,499. For smaller orders, the shipping charge is shown at checkout before you pay.

What is your return and exchange policy?

Raise a request within 7 days of delivery to exchange an unused product in its original packaging for another size or item. Wrong or damaged items are replaced free of charge. Read the full details on our Returns & Exchanges page.

Do you accept custom orders or bulk enquiries for businesses?

Yes. As the manufacturer, we can make custom sizes, colours and packing for hotels, hostels, offices and corporate gifting. Email sales@homeplus.online with your requirements.

What makes Home Plus different?

We make what we sell. Our bedding is made in Karur to the same standards as the linens we export to leading stores abroad, and it comes straight from our factory to your door.

See also our Returns & Exchanges and FAQs.